Frequently Asked Questions

The Mubadala World Tennis Championship is returning from 16-18 December 2021 at the International Tennis Centre, Zayed Sports City in Abu Dhabi. Get your tickets now from Ticketmaster.ae and Virgin Megastores! Details will be made public on the official tournament website and social media channels in due course. As always, the health and wellbeing of fans, players and officials is our priority, and we are working closely with Government entities, key championship partners and stakeholders to ensure a safe and successful event for all.

Our female players taking part are the first Arab to take part in MWTC, Ons Jabeur and Olympic Gold Medallist Belinda Bencic, who are set for an unmissable match on day one! Joining them will be 5-time Champion Rafa Nadal, World No. 5, Andrey Rublev, Wimbledon Semi-Finalist, Denis Shapovalov, and World Top 25 players Taylor Fritz and Dan Evans, as well as 3-time Grand Slam Champion and Double Olympic Gold Medalist, Andy Murray!

Get your tickets now from Ticketmaster.ae and Virgin Megastores!

The Mubadala World Tennis Championship is returning from 16-18 December 2021 at the International Tennis Centre, Zayed Sports City in Abu Dhabi.

Make the most of the entertainment including player practice, clinic and Q&A sessions, family activities, food trucks, before the on court action begins!

The format includes a 6 man player draw, single elimination series of matches with the final match featuring the remaining two best players. A 3rd and 4th place match will precede the final. The top two seeded players will receive a Bye to day 1 matches.

All elimination matches and the final will be played best of 3 sets, regular ATP World Tour scoring.

The 3rd place and 5th place matches will be played best of 3 sets with a super tiebreak to 10 points determining the 3rd set.

The first day of the event will also see the match between US Open Champion, Emma Raducanu, and Olympic Gold Medalist, Belinda Bencic!

ATM’s are located at the Bowling Centre next to the Venue.

There are a large number of hotels located near the venue and within Abu Dhabi.

Volunteer applications are now closed! Stay tuned for info regarding our 2022 applications!

Ball Kid applications are now closed! Stay tuned for info regarding our 2022 applications!

To ensure the health and safety of spectators, players and officials, stringent health and safety measures have been implemented for the three-day tennis and entertainment festival. Ticketholders 12 years or above must present their Green Pass on ALHOSN, the official COVID-19 testing and vaccination mobile application for health authorities in the UAE available to residents and visitors, showing their fully vaccinated status and a negative PCR test result valid for no more than 96 hours to gain entry to the venue. A PCR test is not required for children under 12 years.

ATTENDEES 12 YEARS OLD AND ABOVE MUST SHOW GREEN PASS ON ALHOSN AND PRESENT A NEGATIVE PCR TEST VALID FOR 96 HOURS

ATTENDEES UNDER 12 YEARS DO NOT REQUIRE A TEST

Check out our full Championship schedule here!

The Tennis Village opens at midday on all three days.

Yes; the Alhosn app is available for both residents and non-residents. If you are an international visitor to the Championship, you can learn how to prove your vaccination status via this article from our partner, The National – https://www.thenationalnews.com/uae/government/2021/08/19/abu-dhabi-new-entry-rules-how-to-download-the-al-hosn-app-ahead-of-august-20-changes/. Please find here the locations of SEHA approved COVID-19 testing facilities across the UAE – https://www.seha.ae/screening-locations/

PCR test results are accepted with a 96-hour validity. If you are attending multiple days, you may be required to take more than one test in order to gain access to the Championship depending on when your test took place. Please find here the locations of SEHA approved COVID-19 testing facilities across the UAE – https://www.seha.ae/screening-locations/

Seated with disability access.

This is an all-ages event.

Valid ID checks will take place for those over 21 wishing to purchase alcohol. Original Identification must be produced to purchase alcoholic beverages (Original Passport, UAE Driver’s License, UAE and GCC ID card).

2 and under are permitted to enter the stadium free of charge. The village is open to all ages and is free to the public.

No outside food is permitted in the stadium however there will be various vendors within the Tennis Village catering to customer requirements. Please note that no bottle caps are allowed in the venue (these will be removed upon purchase for safety reasons)

Yes, but no flash photography is allowed during play.

Aerosol cans, chains, studded bracelets, glow sticks, coolers or ice chests, furniture, fireworks, flares or smoke bombs, illegal drugs, laser pens and pointers, noisemaking devices (whistles, air horns, etc.) food and beverage, poles to display banners, flags, etc., cameras, video or recording devices, weapons and any other items deemed to be inappropriate or dangerous by the Organiser.

Yes, food and beverage will be made available for those who wish to purchase within the Tennis Village and in the Stadium.

Click here for directions to the International Tennis Centre, Zayed Sports City, Abu Dhabi.

Yes, car parking spaces are available at the venue. Please follow the clearly marked parking signs.

You are encouraged to come early to experience the off court fun!

Yes

There is wheelchair and disabled access at the venue for this show. A disabled platform is available, for a wheelchair and one carer. Please email the Organiser at customerservice@ticketmaster.ae to notify of any wheelchair or disabled customers attendance.

Get your tickets now from Ticketmaster.ae and Virgin Megastores across the UAE!

We recommend to get your tickets now from Ticketmaster.ae and Virgin Megastores across the UAE to avoid disappointment!

Children under the age of 2 will be required to sit on a carers lap unless a ticket is purchased.

Three categories are available for sale (Premier; Category 1; Category 2):

Premier is closest to the court and includes hospitality

Category 1 is the next section closest (lower bowl) to the court followed by Category 2 (upper bowl)

Neither Category 1 nor Category 2 include hospitality

Please refer to the seating map for more detail.

All tickets have a uniquely encrypted barcode to validate entry and allow detection of counterfeit tickets.

Once you purchase the ticket, it is a condition of sale that there are no refunds, cancellations or exchanges. By purchasing a ticket, a customer is automatically accepting all terms and conditions. Attendees are encourages to read the terms and conditions prior to entering the venue.

It is a condition of sale that the tickets may not, without the prior written consent of the Organiser, be resold at a price above the face value of the tickets or used for advertising, promotion or other commercial purposes (including competitions or trade promotions) or to in any way enhance the demand for any goods or services. If a ticket is sold and/or used in breach of this condition, the Organiser reserves the right to deny admission to the bearer of the ticket. Please also note that any proposed invitation or other material in relation to the tickets containing any image or material forming part of the intellectual property rights of FLASH or the Artist without the Organisers prior written consent, is an infringement of the intellectual property rights and all rights and remedies in this respect are reserved.

Visa and MasterCard are accepted.

The Organiser will determine the nature of the problem, and if your tickets are replaceable, instruct you as to where and when to pick up your replacement tickets. Replacement tickets can only be picked up by the Credit Card holder with the original credit card used in the purchase. The replacement of any tickets automatically cancels and voids the previous bar-coded ticket. Please contact customerservice@ticketmaster.ae for further assistance.

Still have a question? Please send us a message on Social Media – @MubadalaWTC – with any further questions.